PRIVACY POLICY
Effective date: January 3, 2026
RAVE Clinics (“RAVE,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and share information when you visit https://raveclinics.com (the “Website”), contact us, book appointments, purchase products/services, or otherwise interact with us online.
HIPAA Notice: If you receive clinical services from us, certain health information may be protected by HIPAA. Please also review our HIPAA Notice of Privacy Practices: https://raveclinics.com/hipaa-privacy-statement/.
1) Who we are / Contact
RAVE Clinics
8155 Piney River Ave, Suite 230
Littleton, CO 80125
Phone: (720) 689-9744
Email: info@raveclinics.com
2) Scope
This Privacy Policy applies to information collected through the Website and related online services (including web forms, chat, and booking links) and does not replace our HIPAA Notice of Privacy Practices where HIPAA applies.
3) Information we collect
A. Information you provide to us
We may collect information you voluntarily provide, such as:
Identifiers & contact details: name, email, phone number, mailing address
Appointment/inquiry information: requested services, preferred appointment times, notes you submit, communications with us
Account information (if applicable): login credentials and profile details
Transaction information: purchases, invoices, and limited payment details (note: payment card data is typically handled by our payment processors)
Marketing preferences and consents: email/SMS opt-in status and communication preferences
B. Information we collect automatically
When you use the Website, we may collect:
Device and network data: IP address, browser type, device identifiers, operating system
Usage data: pages visited, clicks, referring URLs, time spent, and similar analytics
Approximate location: inferred from IP address
Cookie and tracking data: as described below
C. Sensitive / health-related information
If you provide health-related information via the Website (for example, information relevant to a consultation), we will handle it consistent with this Policy and, where applicable, our HIPAA Notice.
4) How we use information
We use information to:
Provide, schedule, and manage appointments and services
Respond to inquiries and provide customer support
Provide service and administrative communications (appointment confirmations, reminders, operational notices)
Process transactions and deliver products/services
Improve the Website, services, and user experience
Maintain security, prevent fraud, and protect legal rights
Comply with law and enforce our policies
Send marketing communications where permitted and in accordance with your preferences
5) How we share information
We may share information as follows:
A. Service providers (processors)
We may share information with vendors that help operate our business, such as:
Website hosting and maintenance
Analytics providers
Scheduling/booking and CRM tools
Payment processors
Email and SMS/communications providers
These providers may access information only as needed to perform services for us and are required to protect it.
B. Legal, compliance, and safety
We may disclose information to comply with law, respond to lawful requests, protect our rights and safety, or investigate suspected fraud or security issues.
C. Business transfers
If we are involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction.
D. No sale of personal information
We do not sell your personal information for money.
6) Text messaging (SMS) privacy — required disclosures
If you opt in to receive text messages from RAVE Clinics, the following applies:
A. What messages you may receive
Depending on your interaction with us, messages may include:
Appointment confirmations and reminders
Two-way customer support / conversational messages
Service-related updates (e.g., schedule changes)
Promotional messages only if you opted in (where applicable)
B. Consent and opt-out
Message frequency may vary.
Message and data rates may apply.
To opt out at any time, reply STOP.
For assistance, reply HELP or contact us at (720) 689-9744.
C. No sharing of SMS consent
SMS consent is not shared with third parties or affiliates for marketing purposes.
We may share your phone number with service providers who help deliver our messages (such as an SMS platform) only as needed to operate our texting program.
7) Cookies, analytics, and targeted advertising
We may use cookies, pixels, and similar technologies to:
Operate the Website and remember preferences
Understand traffic and usage trends
Measure marketing performance
Improve the Website and services
You can control cookies through your browser settings. If you disable cookies, some features may not function properly.
8) Your choices
A. Email marketing
You can opt out of promotional emails by using the unsubscribe link in the email.
B. SMS
Reply STOP to opt out. Reply HELP for help.
C. Updating information
You may request updates/corrections by contacting info@raveclinics.com.
9) Colorado privacy rights (if applicable)
Colorado residents may have rights regarding personal data under the Colorado Privacy Act, depending on applicability thresholds and our processing activities. Where applicable, you may request:
Access to personal data we hold about you
Correction of inaccurate data
Deletion of personal data
Opt-out of certain processing (e.g., targeted advertising)
To submit a request, email info@raveclinics.com. We may need to verify your identity.
10) Data security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure.
11) Data retention
We retain information as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law (including clinical/recordkeeping obligations).
12) Third-party links
The Website may contain links to third-party sites. We are not responsible for their privacy practices.
13) Children’s privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
14) Changes to this Privacy Policy
We may update this Policy from time to time. The “Effective date” above will reflect the latest version.
15) Contact us
Questions or requests?
Email: info@raveclinics.com
Phone: (720) 689-9744
Address: 8155 Piney River Ave, Suite 230, Littleton, CO 80125
